Privacy Policy

Last Updated: June 2026

Welcome to Ezeepe. Your privacy is critically important to us. This Privacy Policy document explains what functionality and data we handle within our mobile application and web portal to ensure a secure recharge and utility bill payment ecosystem.

1. Information We Collect

To provide an automated dynamic interface for recharges and live transactions, our application processes limited but necessary user details:

Account Information: Full Name, Mobile Number, and Email ID during retailer registration to establish a secure workspace.
Transaction and Balance Logs: Wallet balances, transaction amounts, account/consumer numbers entered for top-ups, and live Cashback logs.

2. How We Use the Information

Ezeepe uses the data strictly for functional app mechanics, including:

Processing live top-ups and bill payments via integrated telecom API gateways.
Displaying dynamic digital receipts, generating instant Cashback logs, and keeping track of transaction history.
Verifying secure user sessions and internal security settings via M-PIN parameters.

3. Data Sharing and Third-Party Security

We do NOT sell, trade, or leak any personal identifiers or transaction logs to third-party advertising tracking scripts. Essential merchant payload requests are securely sent across HTTPS connections exclusively to downstream licensed telecom network routers (such as Robotic Exchange API servers) to fulfill requests accepted by the terminal operator.

4. User Security (M-PIN & Verification)

Every user profile maintains localized session authorizations. Sensitive security validations (such as local transactional M-PIN configurations or password metrics) are cryptographically stored on secure, guarded data-structures, meaning nobody can parse or retrieve cleartext keys arbitrarily.

5. Contact and Customer Support

If you have questions, disputes, or security complaints regarding this policy or want to review your records, please approach our direct administration workspace through the dynamic support systems within the app or contact our support team.